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Dining at d'ALTI GUSTI
Terms & Conditions

  1. Reservations are accepted at the Management’s discretion.

  2. Operating hours for dinner reservations are 7:00pm-11:30pm. Doors will open 15 minutes before your chosen start time.

  3. Operating hours for lunch reservations are by prior arrangement only.

  4. The pricing of dining experiences and any variance thereof is at the Management's discretion and agreed and finalised with guests at the time of booking. 

  5. Bookings are confirmed with the payment of a deposit amounting to 50% of the total cost of the menu per guest.

  6. Booking deposits are due at the time of reservation.

  7. Tentative reservations without a paid deposit may be vacated for another group without prior notice.

  8. Dining deposits are non-refundable except in the following situations:

    • Cancellation of reservations by the Management for any reason: 100% refund.

    • Reduction of the number of guests due to infection with COVID-19 or government-mandated self-isolation confirmed by MySejahtera: 100% refund of the deposits of the affected guests.

  9. Rescheduling of confirmed reservations is permitted 10 days or more prior to the dining date, subject to availability and the prevailing menu price on the rescheduled date.

  10. A 10% Service Charge is applied to the final bill.

  11. Free Corkage Policy

    1. The Chef Patron desires to create an environment where guests can enjoy good wine and food free of additional charges. This is why d’ALTI GUSTI initiated its free corkage policy. 

    2. Guests are kindly asked to be cognisant that the provision of wine chilling, opening, decanting and pouring services, as well as the provision of stemware is a courtesy and not a right.

    3. If specialist stemware or multiple glasses for side-by-side tasting are needed, guests are always welcome to bring their own.

    4. Out of an abundance of caution, our staff will not handle stemware brought by guests, although facilities will be provided for guests to rinse their glasses if necessary.

  12. Decorum

  1. The Chef Patron desires that all guests feel welcome and thoroughly at home at his private kitchen. The provision of service to the very highest standards is always our aim for every guest we welcome. However, indecorous, rude, abusive, and entitled behaviour on the part of guests will not be tolerated.

  2. We believe that the very best food and service is the right of every individual dining with us regardless of background, occupation, net worth or any other superficial factors that should have no bearing on the enjoyment of refined hospitality. We are not concerned with how rich you appear to be, however, if you are particularly concerned about this, you should probably find another place to dine.

  3. The Management absolutely reserves the right to deny service to any individual or group that it deems not to respect the decorum of the establishment.

  4. To maintain order, no non-dining guests are permitted.

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